A Guide to Training Topics and Modalities: Exploring the Net Engagement Index

Learn how to apply NEI data to optimize training design, personalize learning experiences, and align L&D with business goals.

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      • What You’ll Learn 
      • Report Specifics
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      What You’ll Learn 

      What You'll Learn

      • A better way to measure engagement: Why traditional training metrics fall short and how the net engagement index (NEI) fills the gap 
      • Topics and modalities that work: Which training topics and delivery methods are most engaging, based on data from hundreds of learning leaders 
      • Clearer stories for stakeholders: How to use NEI to benchmark programs, refine strategies and communicate training value to stakeholders 

      Behind the Report 

      Not all training is created equal, and not all learners are equally engaged. Yet, most organizations still rely on outdated or incomplete metrics to evaluate training success. 

      This report introduces the net engagement index (NEI), a new way to measure how likely learners are to re-engage with training. It’s simple, powerful and grounded in the same logic as net promoter score, but tailored for learning and development (L&D). 

      • By surveying hundreds of learning leaders, we set out to: 
      • Understand how engagement varies by topic, modality and industry 
      • Identify patterns that can guide smarter training investments 
      • Provide a practical tool for benchmarking and continuous improvement 

      Why It Matters 

      Engagement is the gateway to learning, and learning is the engine of transformation. But if your training isn’t engaging, it’s not sticking and won’t transform a thing. 

      Here’s why this is relevant: 

      • NEI is a learner-centered metric. It reflects real intent to continue learning, not just satisfaction or attendance. 

      • It’s easy to use and explain. NEI helps you tell a clear story about training effectiveness to stakeholders. 

      • It reveals what works and what doesn’t. Use NEI to optimize content, delivery and learner experience. 

      • It’s built for benchmarking. Compare across programs, departments or industries to identify high-impact opportunities. 

      Whether you’re designing new training or refining existing programs, this report gives you the data and tools to make learner engagement measurable and more importantly, meaningful to your employee learning strategy. 

      Report Specifics

      Report Specifics

      Number of Pages: 34 pages
      Authors: Training Industry, Inc. research team
      Format: PDF
      Language: English

      Download the Preview

      Download the Preview