Training Strategies for Safety & Risk Management: Risk to Clients and Customers
- The different ways that risk to your customers and clients can present itself
- How prevalent it is, generally and across industries
- Illustrative, real-world case studies
- Recommendations for aligning compliance training with your company’s goals and strategy
The purchase of a product or service implies a contract that the seller and its employees have considered the customer’s safety. Can you hold up your end of that contract?
The first of a series of four research briefs, this paper introduces a typology of organizational risk and provides recommendations for effective compliance training to help you minimize risks to your clients and customers.
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