We know that learning and development leaders face a variety of challenges in their role. After all, leading the training function for an organization is a demanding job. We put together the data from 24 separate surveys, collected between 2015 and 2024, to uncover what these challenges look like for today’s organizations. This research, now in an updated and expanded version, explores the most common challenges L&D leaders face, with the goal of helping readers better understand, benchmark, and address their own challenges.
Organizations spend a lot of money on training each year, but if they experience some of these common challenges, they may not experience a high return on that investment. Learning requires an alignment of strategy with adept implementation while balancing the needs and preferences of both learners and business stakeholders. While it isn’t impossible to get it right and sounds achievable in theory, it’s all too easy to muddle in practice. To maximize the ROI on training — and make L&D leaders more efficient and impactful — this report shares recommendations on how to overcome common training challenges.